We generally process all orders within 1-3 business days. If there are any issues with your order, you will 100% hear from us within 3 business days.

Our Standard Flat Rate Shipping is $8. Orders that are under 1 lb. (things like single lids and straw packs) may qualify for reduced shipping.

Absolutely! Feel free to reach out to getsic@siccups.com with any questions. We'll be happy to help as soon as we can!

Super Easy! Just reach out to getsic@siccups.com and we will help you out as soon as we can.

Our Standard Flat Rate Shipping is $8. Orders that are under 1 lb. (things like single lids and straw packs) may qualify for reduced shipping.

Yep! We offer Free Shipping on orders over $60 (after discounts).

We use either USPS or UPS depending on your location. We always pick the option that gets your order in hand in the fewest business days.

If you have any issues at all with your product, order, or service please let us know at getsic@siccups.com. We are happy to help!

We generally accept returns within 30 days of your order for wither refund or exchange. Please don't hesitate to reach out!

We DO NOT recommend cleaning SIC Drinkware in a dishwasher. SIC Drinkware is vacuum sealed and exposure to prolonged heat on the inside and outside simultaneously, will degrade that vacuum seal.

Here in the office, we are HUGE fans on Bottle Bright. It is a faster, easier, and gentler cleaner for all of our stainless steel items.

SIC Cups will keep an iced drink cold for 24 hours and a hot drink warm up to 12. How do we know? We tested them. Like, a lot of times...

Yep! In fact our whole process is BPA-Free. We never touch the stuff.

They sure do! Our products are warrantied against any defect, seen or unseen. We do have some exceptions for regular wear and tear. Please see our Warranty Policy for details, and please feel free to reach out with any questions.